this post was submitted on 02 Jan 2024
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I'm saying they are probably being charged some portion of website sales specifically by the vendor of the web service provider. Which realistically makes sense, because regular online retail already almost always takes a percentage and there are significantly stronger regulatory requirements around anything medical.
Yeah I doubt it's much of that considering their crappy home brewed website without any type of real portal system. you literally have to email them a picture of your old bottle to get a refill. It's almost a WordPress website. Almost. I disagree that it makes sense. That's called overhead and should be figured into their operating costs. Otherwise I would expect customers that come in physically to do business to be charged a brick and mortar fee since I don't utilize that "feature". If it were my pharmacy I'd fire them like they deserve, but it's my partner's choice.