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A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time (www.businessinsider.com)

submitted 11 months ago by L4s@lemmy.world to c/technology@lemmy.world

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A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time::Presto Automations recently admitted that most of the orders taken by its AI drive-thru chatbot are actually assisted by off-site human workers.

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[–] digger@lemmy.ca 8 points 11 months ago

I'm the "kid who's good with technology" despite being almost 40. Most of the problems I deal with are people who don't know their passwords.

I should have listened when a younger coworker told me "never let them know that you can fix the printer."