this post was submitted on 29 Jun 2023
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Asklemmy
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People complain about Banks screwing them over with fees and caring more about investor profits all the time. But few people move their money to credit unions or other co-operatively owned financial institutions. Usually it's because of some minor inconvenience.
Interest, cash back, and in person locations are hard to beat for me. I search a couple times a year to see if I can find a credit union that beats or meets what I got currently.
In my suburban town you can't turn around without bumping into a credit union branch. They all work together cooperatively too. The only reason I ever go into a branch is for my safe deposit box.
Nice! Yeah one around here is really good and has remote tellers at thier ATMs which is super cool. They just don't have the same cash back rate as my current bank.
The thing with a CU is it's great until something goes wrong. Although anecdotal, these are all real world trouble I've had with ours: 1) Need to have safe deposit box drilled. Took over 6 months to get it scheduled and repeated visits to the branch manager. 2) Had a double post of a debit. Not a biggie, but no 24 hour customer service (or weekend service unless you come in person). Had it been fraud or a huge double post I would have been out of luck until the next business day. And would likely have had to go in person. 3) Ordering checks required an in person visit. 4) Changing out an old secondary signer for a new one required an appointment that took several weeks to book (apparently no one there works full time). 5) Interest on our money market is worse than the local big banks.