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Thomas 🔭✨ (@thomasfuchs@hachyderm.io) 23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome (hachyderm.io)

submitted 11 months ago by PoseidonsWake@lemmy.world to c/technology@lemmy.world

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23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome ro thieves.

Do what it says in the email and email arbitrationoptout@23andme.com that you do not agree with the new terms of service and opt out of arbitration.

If you have an account with them, do this right now.

Here’s an email template for what to write: https://www.patreon.com/posts/94164861

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[–] Xyz@infosec.pub -5 points 11 months ago* (last edited 11 months ago) (1 children)

I don't get why it's a trick either. That's the catchy headline right? But no word on if the changes apply into the past or it's just lawyers trying to protect themselves for next time. It's an email with new TOS and the ability to opt out.

No it's not good for users and yes it's a shitty 30 day notice in an email even I didn't read yet because I'm so irritated with them.

But reading the patron post didn't tell me how it was a trick and neither did the mastodon link. However the replies were good and helped fill me in on some details I wasn't aware of yet on the actual breach. https://hachyderm.io/@thomasfuchs/111531294441702837

Not sure why the down votes on a perfectly acceptable question.

[–] Contestant@lemmy.world 4 points 11 months ago (1 children)

Asking users to Opt out as a method to replace an Opt in TOS is a trick because they are hoping users won't see it. If they sent an email asking users to click a link to Opt in to the new TOS, that would be OK.

[–] Xyz@infosec.pub 1 points 11 months ago

Makes sense. I didn't get it from what was posted but I understand now from the replies. Thanks.