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Walmart, Costco and other companies rethink self-checkout, some stores removing them (www.cnn.com)

submitted 9 months ago by return2ozma@lemmy.world to c/technology@lemmy.world

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[–] whofearsthenight@lemm.ee 1 points 9 months ago (1 children)

The only thing is that I wish I had something other than the phone for the scanning. Using the phone camera to scan isn't anywhere near as fast/good as using a scanning gun.

But my guess is that it got removed because too many people were "scanning" and just taking off. It's pretty easy to fool self check, but enough people will avoid trying because there are people there, cameras, etc. Pretty hard to get that coverage on the whole store.

[–] ilinamorato@lemmy.world 1 points 9 months ago

Maybe, and that's probably the reason they cite, but honestly I bet the real reason is that people were buying less and so they wanted to make it as difficult as they could without removing the option entirely.