this post was submitted on 14 Nov 2023
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Phoning a taxi was hell. You’d get an operator and he would throw a dart on the board as a time estimate for pickup. Then after going to the pickup area and waiting 20 minutes you’d get a call saying walk 6 blocks to another pickup area because another taxi is closer.
Uber was cheaper because they were burning VC, like every other startup. Uber service declined A LOT soon after that. At least in my country Uber drivers vehicles are complete trash, almost falling apart because Uber cannot afford to limit themselves to drivers with mint vehicles anymore.
The parent commenter didn't even mention the price being an issue with taxis....
That may explain something about why Uber succeeded in the US. I have no idea what a pickup area is. Isn't the point of calling a taxi that they pick you up where you are? Ring the doorbell? And if one dispatcher service is no good, why not use another?