322
this post was submitted on 11 Nov 2023
322 points (97.1% liked)
Technology
59414 readers
3376 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Doesn't surprise me. That's most new tech things I've used. The FAQ probably only answers 3 questions that literally nobody ever asked, too.
It grinds my gears so hard. At first I submitted feedback, thinking everyone wants good documentation. Then I realized the ploy.
Also, chat bots. Fuck me for being able to think through the basics and needing real help, right?
They do want good documentation... They're just not willing to write it themselves or hire a copy writer to do it.
That's why AI is being used. It does the boring shit for you and is dirt cheap. So what if it still sucks balls? 🤷🏻♂️
Troubleshooting internet. You've done everything and confirmed it's an issue outside of your network and equipment.
Call...
"I've changed DNS, cables, secondary router, even the backup modem; issue persists.But things are fine if I use the mobile network, so I know everything after the modem is fine too. In the ping log I set up, I see poor latency issues sporadically every few seconds."
"We'll need you to go through the troubleshooting article."