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DoorDash now warns you that your food might get cold if you don’t tip (www.theverge.com)

submitted 10 months ago by L4s@lemmy.world to c/technology@lemmy.world

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DoorDash now warns you that your food might get cold if you don’t tip::The app-based delivery service is alerting customers that drivers may not take their order in a timely manner if there is no tip included upfront.

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[–] Ghostalmedia@lemmy.world 84 points 10 months ago (1 children)

Oh, it’s 100% doordash’s fault. I completely agree. The base pay needs to be livable.

My point was that it’s not like a dasher is going to slow walk your burger because you didn’t tip. If they see a low payout, they don’t claim it.

DoorDash likes to guilt trip the customer into tipping, when they really should just pay better.

They know that by having a separate tip line, instead of one larger service fee charge, people get tricked into thinking delivery is more affordable than it is. It’s all a bunch of dark pattern shit that fucks over customers and drivers. We need regulations around this space.

[–] NightOwl@lemmy.one 8 points 10 months ago* (last edited 10 months ago)

It seems like ticket master with the fees at the end and then have people go well I'm already this far into the cart so I might as well check out, or electronics where the starting price is low then few upgrades and price is more than double the initial eye catching low base price.

It's all pricing tricks except in this one they shift the blame to customers and workers while upper management watches them fight. And tricked people into saying it's somehow impossible to actually charge a product to account for all the overhead because it's a services and acting like every other monetary based activity isn't a service too but doesn't have pricing problems.