this post was submitted on 01 Nov 2023
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This is the best summary I could come up with:
DoorDash has added a pop-up in its app this week warning customers that orders with no tip might take longer to get delivered.
The move appears to be an effort by DoorDash to show customers that drivers are likely going to prioritize more profitable work.
According to DoorDash spokesperson Jenn Rosenberg, the prompt is “something that we’re currently testing to help create the best possible experience for all members of our community.”
It appears the pilot is not live in every locale; one Verge colleague in New Jersey got it, while another in South Carolina didn’t.
While tipping isn’t something anyone who lives in America should be surprised about doing (or should ever consider not doing without a really good reason), pre-tipping is a relatively new concept in our gig economy.
Update October 31st, 4PM ET: Added statement from DoorDash confirming the message is part of a test it’s piloting.
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