this post was submitted on 15 Oct 2023
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Here's an unexpected myki issue.
When I was cruising down the bellarine the other day, jumped on the tram did my touching and it said the card was expired, the 3 dreaded beeps that the adults dressed like kids salivate over. Jumped off went to 7/11 grabbed a new card with $20 on no biggie.
I thought shit, that can't be right as I just topped it up and it has $40 on it.
About to head back to melbs today and check the old 'expired' card on the website and it expires in Nov. 2024 with $40 pending.
The responsibility is obviously on the commuter to have a valid ticket. And I'm aware if a machine fails that's on them but if the card hallucinates then where does that leave you if the big kids want their lunch monies?
My son's just took a week for the balance to transfer from the expired card to the new one. We are not frequent public transport users and followed the whole process online for a replacement card etc.
I’m in the middle of doing this myself. Have received the new card, but having to wait 5 days for balance transfer is really annoying. What do people do if the inspectors get them? Lucky I have another card to use in the interim, but it’s not a great system
leaves you trying to challenge the cunce in court. But as thornburywitch said, just take it to the big dogs and say "Your fuckin' problem now" and get them to transfer the balance to the new card.
Each card only lasts for 3 years (I think). You can take an expired card to Myki booth at Spencer St/Flinders St and they will transfer the balance to a sparkly new card for no dollars extra. If you had auto-top up set, then you'll need to re-start that using the myki website.
Got caught this way myself a couple of times, cos I don't lose my card.
Yea will have to swap it over. Just unfortunate it decided to expire itself 1yr before it was supposed to expire (according to the card account on the website, was only two years old).
Myki is such a pain in the arse. I wish they’d just kept the paper tickets and still let you buy them on the tram
I once got stood over, publicly talked down to and issued a fine all because their dumbshit scanner failed to function in the cold