this post was submitted on 08 Oct 2023
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You’ve just spent $400 on a baby monitor. Now you need a subscription | Once upon a time there was a company called Miku who wasn’t making quite enough money...::Once upon a time there was a company called Miku who wasn't making quite enough money...

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[–] solidhcz@infosec.pub 57 points 1 year ago (3 children)

We felt this sting, we purchased the miku because of the monitering and now they want 10 bucks a month for what used to be included in the purchase of the device. Now all the features are blocked.

[–] treefrog@lemm.ee 31 points 1 year ago

Can you return it? Or write thr company and request a refund?

This is a bait and switch, which a judge would award damages on if you bothered with a small claims filing.

[–] GlitterInfection@lemmy.world 23 points 1 year ago

If you used a credit card you should contest the charge on your card and throw the thing out.

[–] Serinus@lemmy.ml 17 points 1 year ago

You can get an old version of the software without the features blocked.