this post was submitted on 05 Oct 2023
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Looks like I'm not the only person who lost patience with Defence Health's IT stuffups and decided to change. They are probably lucky in some ways because they are a restricted membership fund and most people will have to pay more if they leave, but I don't know how a company gets back on its feet after a mess up this bad. It sounds like they are stuck at a point where they can't go back to the old system and the new one just isn't working.