this post was submitted on 19 Jun 2023

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Beehaw Support

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Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

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My account has been created but I can't access it. What can I do? (lemmy.one)

submitted 1 year ago by HawkXero@lemmy.one to c/support@beehaw.org

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I applied for a Beehaw account a week ago and it looks like it was approved but I can't log in. The Jerboa app says incorrect login and on the website the login button just spins. Anything I can do?

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[–] rpj@lemmy.one 0 points 1 year ago (1 children)

That's weird. The infinite loading issue caused for me due to the account not being verified.

[–] retronautickz@beehaw.org 2 points 1 year ago* (last edited 1 year ago)

There is a different between created and verified. A /u/ page is created for every account that's registered, regardless if it's verified or unverified. When an user is rejected, the profile page is deleted