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To be honest, I’d prefer they did that.
Faster turnaround for the consumer and the old unit get put into the pool for the next refurb.
100% agreed. Repair or replacement to be honest makes no difference for me. Having repaired phones, tablets, etc. in retail for years (both OEM certified for Apple, Samsung, LG, etc. and third party) there is often no way to properly repair things like a device frame which can prevent a good screen from being installed correctly.
The fact they don't have that as an option at all is a major issue.