this post was submitted on 21 Aug 2023
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The employee was an airport employee, not a specific airline employee.
I was under no obligation to tip, I didn't mention money until he hustled, was very nice, and accomplished the task. I invented the idea of giving him money for his help, I was never prompted.
A fee is not a tip. A fee is mandatory, and issued prior to service, a tip is optional.
This guy saved a day of my vacation and I decided that fortunate exchange with him was worth 20 dollars at least, and he was thankful for the exchange.
You have no clue what you are talking about.
Would you be willing to pay $20 to make sure your bag made it to your destination?
Let's cut to the chase:
For the cost of my ticket, I expect my bag to get there when I do, no further changes required.
We all acknowledge the industry is being shitty by not managing this problem.
My anecdote regarding the utility of an air tag, and the nice exchange I had with a non affiliated airport employee highlights the issue, and doesn't condone it.
My choice to tip the employee was because he was very nice to me, and even technically subverted airport policy to specifically retrieve my bag. I appreciated him going out of his way, and possibly even carrying some risk for my benefit, not because I feel the value I tipped should be normally included for the service.
Any point you are trying to make about the "system" the industry or me being a rube for giving money away doesn't hold water.
I'm capable of two thoughts at once:
The industry is fucked up, and providing bad service to the customer.
I found someone in the industry who isn't benefiting from the corporate policy and practices in any way, they're just a shift worker. I valued his attempt to provide good service, and I made my opinion and thanks known materially. This doesn't mean I condone the industry habits.
No. That was the previous deal, the deal has been altered. You now have to pay an extra fee to ensure the bag gets to its destination, otherwise you roll the dice.
You enabled industry habits. Its the same reason why tipping in restaurants still exists, because people pay it. If the majority of people decided not to, then the culture of tipping would die out.
This is enabling. Nothing has fundamentally changed with the current system, and there has been no feedback to the industry. So it will remain as it is.