this post was submitted on 15 Jun 2023
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if you can see this, it's up  

founded 2 years ago
MODERATORS
 

hey folks, we'll be quick and to the point with this one:

we have made the decision to defederate from lemmy.world and sh.itjust.works. we recognize this is hugely inconvenient for a wide variety of reasons, but we think this is a decision we need to take immediately. the remainder of the post details our thoughts and decision-making on why this is necessary.

we have been concerned with how sustainable the explosion of new users on Lemmy is--particularly with federation in mind--basically since it began. i have already related how difficult dealing with the explosion has been just constrained to this instance for us four Admins, and increasingly we're being confronted with external vectors we have to deal with that have further stressed our capabilities (elaborated on below).

an unfortunate reality we've also found is we just don't have the tools or the time here to parse out all the good from all the bad. all we have is a nuke and some pretty rudimentary mod powers that don't scale well. we have a list of improvements we'd like to see both on the moderation side of Lemmy and federation if at all possible--but we're unanimous in the belief that we can't wait on what we want to be developed here. separately, we want to do this now, while the band-aid can be ripped off with substantially less pain.

aside from/complementary to what's mentioned above, our reason for defederating, by and large, boils down to:

  • these two instances' open registration policy, which is extremely problematic for us given how federation works and how trivial it makes trolling, harassment, and other undesirable behavior;
  • the disproportionate number of moderator actions we take against users of these two instances, and the general amount of time we have to dedicate to bad actors on those two instances;
  • our need to preserve not only a moderated community but a vibe and general feeling this is actually a safe space for our users to participate in;
  • and the reality that fulfilling our ethos is simply not possible when we not only have to account for our own users but have to account for literally tens of thousands of new, completely unvetted users, some of whom explicitly see spaces like this as desirable to troll and disrupt and others of whom simply don't care about what our instance stands for

as Gaywallet puts it, in our discussion of whether to do this:

There's a lot of soft moderating that happens, where people step in to diffuse tense situations. But it's not just that, there's a vibe that comes along with it. Most people need a lot of trust and support to open up, and it's really hard to trust and support who's around you when there are bad actors. People shut themselves off in various ways when there's more hostility around them. They'll even shut themselves off when there's fake nice behavior around. There's a lot of nuance in modding a community like this and it's not just where we take moderator actions- sometimes people need to step in to diffuse, to negotiate, to help people grow. This only works when everyone is on the same page about our ethos and right now we can't even assess that for people who aren't from our instance, so we're walking a tightrope by trying to give everyone the benefit of the doubt. That isn't sustainable forever and especially not in the face of massive growth on such a short timeframe.

Explicitly safe spaces in real life typically aren't open to having strangers walk in off the street, even if they have a bouncer to throw problematic people out. A single negative interaction might require a lot of energy to undo.

and, to reiterate: we understand that a lot of people legitimately and fairly use these instances, and this is going to be painful while it's in effect. but we hope you can understand why we're doing this. our words, when we talk about building something better here, are not idle platitudes, and we are not out to build a space that grows at any cost. we want a better space, and we think this is necessary to do that right now. if you disagree we understand that, but we hope you can if nothing else come away with the understanding it was an informed decision.

this is also not a permanent judgement (or a moral one on the part of either community's owner, i should add--we just have differing interests here and that's fine). in the future as tools develop, cultures settle, attitudes and interest change, and the wave of newcomers settles down, we'll reassess whether we feel capable of refederating with these communities.

thanks for using our site folks.

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[–] Gaywallet@beehaw.org 74 points 1 year ago* (last edited 1 year ago) (6 children)

As a minor aside I'm working on another philosophy post about moderating specifically - what I've observed over the years, what I think works well in our vision, what extra work is needed in safe spaces and to prevent evaporative cooling, what I'm almost certain we need to do, and where my blind spots are.

[–] mint@beehaw.org 22 points 1 year ago (1 children)

Wallet take all these posts and turn them into a zine or pdf or somethin I'd read it

[–] Gaywallet@beehaw.org 29 points 1 year ago (3 children)

If someone wants to interview me for a podcast I'm more than happy to blabber for some amount of time. My brain is full of plenty of useless ideas 😄

[–] SemioticStandard@beehaw.org 10 points 1 year ago

Not a podcast, but I’m an author and editor with a small audience that may well be interested in a text interview, would you be interested in that?

[–] hybridhavoc@beehaw.org 3 points 1 year ago

Would be great to hear you on the Techdirt podcast. I don't have any in or anything to make that happen, just think it would be cool.

[–] hybridhavoc@darkfriend.social 2 points 1 year ago

@mmasnick any interest in getting one of the beehaw.org admins on the podcast or something?

From @Gaywallet

https://beehaw.org/comment/263177

[–] SamVimes@beehaw.org 17 points 1 year ago

That's a really well considered post, and I'm happy to see someone at the helm with such a good grasp of what it takes to manage a community. Saved and looking forward to reading more.

[–] cduke23@beehaw.org 15 points 1 year ago

That was a really good read and it made a lot of things click for me regarding social media and my relationship with it. Thank you!

[–] renard_roux@beehaw.org 14 points 1 year ago

Thanks for the Evaporative Cooling link, that was a great read!

The trick is that human behavior, and especially human language, are very… squishy.

Very apt; the whole post managed to put into words things that I was vaguely aware of, but would never be able to connect so succinctly.

You guys are doing a fantastic job, and it's really great to see the level of thought you put into your decisions, as well as comments like this one where we can see some of the thoughts and philosophy behind them.

I hope the Exodus doesn't burn you out; I'm rooting for this community to survive and prosper. Thank you for all the hard work.

[–] Kaldo@beehaw.org 11 points 1 year ago (1 children)

@Gaywallet Have you moderated communities before Beehaw? You seem like you have a lot of (bad) experiences with it but are still passionate about it, any specific place it comes from? I'm just being curious, you don't have to answer if you don't want to

[–] Gaywallet@beehaw.org 1 points 1 year ago* (last edited 1 year ago) (1 children)

Yes I've moderated plenty of reddit subs, including defaults. I moderate twitch streams for a few big name artists. I moderate discords and facebook groups of various sizes. In real life I've moderated plenty of talks, served on leadership or mediated in various forms of activism, professional groups, and social ones. I wouldn't say my experiences are bad, they've all been learning experiences. Each one has taught me something different about what is and is not effective.

[–] shipp@mastodon.coffee 1 points 1 year ago (1 children)

@Gaywallet @Kaldo why would you want to do that lol, I can't even get paid to be an internet janitor

[–] Gaywallet@beehaw.org 1 points 1 year ago

I haven't in years. It was an interesting experience but not one I'm interested in doing again.

[–] Fluffybirb@beehaw.org 4 points 1 year ago

Thank you, that was really interesting! I've never heard of evaporative cooling before.