Technology

59232 readers

3876 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago

MODERATORS

234

An Instacart customer said she discovered the app's higher prices cost her nearly $100 after accidentally seeing the store's paper receipt (www.businessinsider.com)

submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

40 comments fedilink hide all child comments

An Instacart customer said she discovered the app's higher prices cost her nearly $100 after accidentally seeing the store's paper receipt::undefined

you are viewing a single comment's thread
view the rest of the comments

[–] krayj@sh.itjust.works 52 points 1 year ago* (last edited 1 year ago) (2 children)

Is this not a thing that is already known by every customer of these services? Seems naive for people to suddenly have a TIL moment over this. During covid lockdowns (my first and only experience with InstaCart), I was aware of this pricing scheme on my very first order.

Instacart is not the first nor last service to be doing this. People still using DoorDash better go start comparing the cost of the food items they are ordering from restaurants. And if you run out of gas in your car and call AAA to bring you some, newsflash: you aren't paying the local pump prices for those gallons of gas.

[–] Synthead@lemmy.ml 18 points 1 year ago (2 children)

If this is expected and everything is peachy, then why does Instacart say to not give the receipt to the customer? You don't see this as something to hide?

[–] surewhynotlem@lemmy.world 11 points 1 year ago

Because, even though you know it's happening, you'll be shocked by how much.

[–] krayj@sh.itjust.works 5 points 1 year ago

I didn't say it was expected or peachy...just that it was known.

I think it's perfectly acceptable to dislike the practice, and even acceptable to be vocal about how shitty it is. I was just pointing out how weird it is to be surprised about it - because I thought everyone already knew what they were doing.

[–] renrenPDX@sh.itjust.works 11 points 1 year ago

I used DoorDash for a year with their membership. The pricing is criminal without one. Even with a membership and various discounts, it's still high. My main issue with DD though, is the stores that get to set higher prices for DD. "Prices on this menu are set directly by the Merchant". Crumbl does this, for example. Stores should not be enjoying a markup at all. Oh, and they don't reliably tag Virtual Kitchens either.