"Entirely panicked," Matherly said, she raced to a local Tom Thumb convenience store to get a money order, and ended up having to borrow $500 from a friend to get the funds necessary to secure her new keys.

This week's incident mirrored one encountered by Wells Fargo customers in March, which the company then blamed on an unspecified "technical issue."

The outage comes as NBC News reports phony bank accounts have resurfaced at Wells Fargo.

Jeani Cortez, a single, disabled, self-employed accountant and Alaska resident, says she was supposed to have paid her rent, gas, electric and internet payments for the month by now with funds she deposited Wednesday.

For Brent Morrison, a Texas resident and father of two, the Thursday outage was doubly painful: He was laid off less than two weeks ago.

While the funds — approximately $2,000 — ultimately did appear in his account, Morrison said he'd also been affected by the March outage, so he is now looking to move his money to a local bank, he said.

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