this post was submitted on 12 Jun 2023
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Beehaw Support

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Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

A brief FAQ for lurkers and new users can be found here.

Our September 2024 financial update is here.

For a refresher on our philosophy, see also What is Beehaw?, The spirit of the rules, and Beehaw is a Community


This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.


if you can see this, it's up  

founded 2 years ago
MODERATORS
 

Howdy, Beeple! We’ve got some important updates to share about the reliability of our platform. We know how crucial it is for our site to be up and running when you need it most, so we want to keep you in the loop about our uptime goals.

Let’s keep it simple: uptime means the amount of time our site is available for you to enjoy. We’re buzzing with excitement to let you know that we’re committed to achieving a monthly uptime of 90% or more. That means our hive will be accessible to you at least 27 days a month.

Now, we don’t want to get your hopes up too high, so we won’t make any wild promises. In fact, our admin team estimates an even better uptime than 90%, but let’s be realistic and not sting ourselves with overpromising. Our mid-term goal within the next weeks is to reach a promise-able uptime of 95% — like having a beehive humming smoothly!

Currently we’re not planning on expanding the server capacity any more, since we’re waiting for some specific improvements within the Lemmy code and want to scale horizontally (multiple servers) more so than vertically (bigger server).

But that’s not all, folks! Our long-term goal is to achieve an uptime of over 99%, so you can count on our site being as reliable as a well-organized colony. We’re on a mission to create a buzzing social media experience for you, one that keeps you connected without any pesky interruptions.

Please be patient as we work our wings off to improve the stability and performance of our site. Your support means the world to us, and we’re committed to making our platform as reliable as a worker bee.

Thank you for being part of our busy bee community! If you have any questions or concerns, don’t hesitate to reach out. We’re here to help you navigate through the hive and keep the honey flowing!

With warm buzzes, Your Beehaw Hive Administrators

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[–] Lionir@beehaw.org 5 points 1 year ago

Little correction, we're on the 336$/month tier at the moment to survive the influx from the blackouts. We do plan to go back down though.