this post was submitted on 29 Jul 2023
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Do you ever get scared of being eating up by a community for reporting problems. (lemm.ee)
submitted 1 year ago by mtchristo@lemm.ee to c/foss@beehaw.org
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Have you ever been scared or hesitant about reporting flaws or bugs to a community with a strong staunch fanbase ??

Obviously there are different ways of reporting and starting discussions, but I brought up the courage to report a flaw on a subreddit (not to be named) that I knew is very sensitive to criticisme, and I was flooded with downvotes and even was subject to gaslighting, so I gave up on that software and became even more hesitant about reporting problems on other FOSS communities .

Is this mindset very prevalent among all open source communities? have you faced something similar ?

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[–] sabreW4K3@lemmy.tf 4 points 1 year ago (1 children)

Always try and lead with the compliments and only burn them after. Like a sweet curry laced with Scotch Bonnet.

Also in those communities where they have a mentality of them against the world, make sure you use we and us. Talk as if it's something you want to solve together as a community, not something you're expecting others to solve like an entitled person.

Chin up friend, you'll have some setbacks, but your goodwill is appreciated.

[–] mtchristo@lemm.ee 2 points 1 year ago (1 children)

I lack in diplomacy I must confess !

[–] pjhenry1216@kbin.social 2 points 1 year ago

Generally the community isn't even necessarily seen by the developers, especially if it's big enough to have a lot of active users. They can't track everything in the community. Centralized feedback is absolutely a godsend for developers. They can't go searching for it.