this post was submitted on 23 Dec 2024
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Discord sued by users claiming Nitro subscription is too difficult to cancel (www.dexerto.com)
submitted 3 days ago by moe90@feddit.nl to c/technology@lemmy.world
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[โ€“] MHLoppy@fedia.io 15 points 3 days ago (1 children)

The process described and shown by the screenshots does seem a bit much for a cancellation. Suing feels disproportionate when I first hear it, but are there many other recourses to force it to become more user friendly?

[โ€“] dan@upvote.au 13 points 3 days ago* (last edited 3 days ago)

Based on what I'm reading in the post (since I don't use Discord), it's still obstructing the cancelation flow and making the user go through more steps, which is illegal in California.