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this post was submitted on 19 Sep 2024
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Mildly Infuriating
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I always take it to my UPS store down the road instead of boxing it up and sending it out. You don't package the item up at all. They scan the barcode on my phone and take the item. Done, return processed. If they steal it afterwards, not my problem since the code was scanned and you get a notification/receipt. They have a lot of strange locations you can take it to, including random big box stores.
That's what we were doing. It can still happen. If the item isn't received back by Amazon for some reason then they charge you for the product again, even if 6+ months later.
That is some definite bullshit. I am both a software developer and a controls engineer. That stuff irritates me to no end, but I also understand how these systems can fail. They will always protect themselves over the user/customer, so thus we suffer. Hell, I used to do Amazon projects on the controls/industrial side. Amazon had their own software systems that they built/stole running things overall, so thankfully I didn't have to deal with trying to make them happy on the software side too. I much prefer programming the machinery.