this post was submitted on 01 Sep 2024
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You lost an average user at "instance", long before "transferring an account". It's a big deal.
That may be true for someone just looking to sign up with no help, but if they come across a guide or if their friend helps them, then it's easy.
So you agree with me. To succeed, a product shouldn't require a guide or a friend's help to install and configure it. I work in IT, yet I don't see people around me bothering with all that. Now think of your relatives, friends, people you see every day on the street or in a mall - they couldn't care less.
Well, entering Mastodon in the search bar of a search engine today shows that it's even easier than it was during the big Twitter exodus. The first link is mastodon.social. Clicking that lands you on a page where Create an account is highlighted in blue. From there, it's the standard signup process everyone is used to.
Edit: Rewrote the comment to focus on the actual flow today rather than anything speculative.