this post was submitted on 26 Aug 2024
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[–] hakunawazo@lemmy.world 23 points 3 months ago (3 children)

We need to strike back with an AI customer which alerts us if we could finally talk or chat again with a human if all automatic solutions are discussed.

[–] thejoker954@lemmy.world 5 points 3 months ago (1 children)

I've just taken to randomly pressing buttons until it gives me a human.

[–] dingus@lemmy.world 4 points 3 months ago

I've had automated systems just straight up hang up on me when I ask for a customer service representative instead of actually linking me to one. Because it says it "couldn't understand me".

[–] occhionaut@lemmy.world 3 points 3 months ago

If i won the lottery, id invest in that.