this post was submitted on 26 Aug 2024
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-53
It’s time to retire the term “user” (archive.today)
submitted 2 months ago by Aatube@kbin.melroy.org to c/technology@lemmy.world
26 comments fedilink hide all child comments
 

because we shouldn't be humanizing AI while depersonalizing the actual people who use stuff, according to MIT Technology Review.

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[–] rhys@lemmy.rhys.wtf 1 points 2 months ago

I like the human-centred language, strange as it feels on the tongue. I wonder if it might help frame development a bit better in place of 'user' or 'customer' — aside from the more real distinction between humans and AI we're all going to have to get used to in design.