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But I think they similarly hold the PD ransom so you can't shop around.
Or at least mine tried to do that, but I asked to see some frames behind them and snuck a peak at the notes and went elsewhere on principle.
PD is annoying, for sure. But the FTC website I linked above covers that too:
"Oh, you don't share prescriptions with the patient? I thought that was an FTC regulation. Here, let me pull that up on my phone right quick to clarify. Pretty sure they even have an email contact I can reach out to if needed."
Knowledge is half the battle. Have the info to back yourself, then hold your ground. Scummy optometrists rely on people not knowing their consumer rights.
This goes for everything. Once you're able to show them exactly where your rights are noted they usually will do it, but they always try first.
Not sure how much sway the FTC will have in Canada.
I had this happen to me during my last annual optometrist visit, they didn't list the PD (I am in the U.S.). Fortunately you can figure it out yourself on many of the online eyewear retailers, which is what I ended up doing for no extra charge.