this post was submitted on 10 Aug 2024
4 points (83.3% liked)

techsupport

2468 readers
2 users here now

The Lemmy community will help you with your tech problems and questions about anything here. Do not be shy, we will try to help you.

If something works or if you find a solution to your problem let us know it will be greatly apreciated.

Rules: instance rules + stay on topic

Partnered communities:

You Should Know

Reddit

Software gore

Recommendations

founded 1 year ago
MODERATORS
 

The confirmation page says the order is confirmed but instead of providing tracking information, it has a button that says 'Download Shop to track package'. Obviously I'm not going to do that, but I do want to track my package.

I thought I could at least click the link to see if somewhere in the chain of steps that would normally follow if one were going to download the app, I might glean the tracking number so I can track the package, but unfortunately, the shop app that I refuse to get on principal because of the shady tactics used to coerce people in to downloading it is even worse than I expected because it can't even scam people competently. The download button is supposed to generate some kind of QR code for you phone. I hoped this QR code might actually have embedded the tracking number in it, in which case I could just grab it that way, but it looks as though the QR code is failing to generate, instead I'm seeing what looks like a heavily zoomed in screencapture of a website with home search trolley and account icons and a sentence partially covered up by a swirly arrow logo. I thought it might have been my browser, but it's the same even on Chrome.

I now can't even use the shop app even if I wanted to, because whether I allow it to be installed on my phone or not, there will be no means I can think of where the tracking number can be transmitted to it so, and because the online store hasn't provided a real tracking number I can't do things the normal way either. Anyone know how to get around this? Or at least force the QR code to actually generate so maybe I can extract something useful from it?

you are viewing a single comment's thread
view the rest of the comments
[–] astanix@lemmy.world 2 points 3 months ago

It works the same for packages in USPS informed delivery.

Here's an example from last month.

Screenshot_20240810_121124