this post was submitted on 17 Jul 2023
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Comcast advertising “10G” in hopes to confuse consumers to accept slower speeds::Comcast says Xfinity offers 10G home internet, but the term "10G" is hazy and potentially misleading—especially because it has no relation to 5G for cell phones.

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[–] CmdrShepard@lemmy.one 9 points 1 year ago (1 children)

Their network isn't 10Gbps either. I just had them send me a message last week saying our internet will be out for a day because they're upgrading their 10G network. Guess what the max speed available is? 1.2Gbps. I was severely disappointed as I desperately need better upload speeds.

It wasn't until a lot of googling later that I realized their "10G" means nothing and is just a marketing term a la AT&Ts "5Ge" they added to people's phones to make them think they were getting faster speeds. They state they have future plans to upgrade which means I could get it in a year or 50 years from now.

[–] Sconrad122@lemmy.world 4 points 1 year ago (2 children)

I detest defending Comcast, but are you positive it was 1.2 Gbps and not 1.2 GBps? Because 1.2GBps is about 10 Gbps

[–] TheRealKuni@lemmy.world 8 points 1 year ago

It’s 1.2 Gbps.

I have the same plan. “Speeds up to 1.2Gbps (but you’ll never see more than 800Mbps)!”

[–] CmdrShepard@lemmy.one 4 points 1 year ago

Yes I am positive. ISPs never list their speeds in bytes. Pretend to be a new customer signing up for service to see what they really offer if you want confirmation.