"Being Hot" is never someone's entire personality. Most of the time it's just the veneer used to keep people at a distance. There are advantages to not being hot - mainly you are not hassled by people for attention. Getting approached by people who want something from you all the time tends to make one put up walls. It's easier to be kind when so little is generally expected of you because it's not being demanded regularly.

Not everyone has the strength to be as nice and polite to the 50th person trying to score their number that week as they are to the first. We as a society spend way too much time dehumanizing people because of this shit. I am not conventionally attractive and I bless my lucky stars that I grew up never being denied affection by family or friends because I wasn't good looking. I see people at my job talk about the pretty actor folk behind their backs and it sounds just as catty and insecure as the shit people said about me for being unattractive.