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Recommendations for Remote Desktop App (lemmy.zip)

submitted 3 months ago* (last edited 3 months ago) by 299792458ms@lemmy.zip to c/linux@lemmy.world

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Hi guys! Would appreciate comments and recommendations on remote desktop apps. Currently I have looked at wikis and articles but none give me their opinion. Need it to help my parents and grandparents because we all know that guiding them through the phone is torture.

Rustdesk works fine on Arch but unfortunately the client on Mac OS has been buggy. Would prefer FOSS over Anydesk and Teamviewer. Thank you in advance!

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[–] myplacedk@lemmy.world 3 points 3 months ago (3 children)

TeamViewer blocked me for using it commercially. I have no idea why, I'm only using it to support 3 family members.

[–] Davel23@fedia.io 3 points 3 months ago

Yeah, they do that. I was using it on three machines within my own home and got flagged for "commercial usage". I requested to be whitelisted and it stopped for a while but came back. Between that and the software randomly uninstalling itself from one of my machines it's just not worth it. Went back to UVNC.

[–] Vent@lemm.ee 1 points 3 months ago

I had that happen once too, but they unblocked me after I opened a ticket and I haven't had a problem since. That was maybe 5+ years ago.

[–] Dark_Arc@social.packetloss.gg 1 points 3 months ago

Yup... I was using it to occasionally fix a headless Windows computer in my house (basically my own, LAN based GeForce now using moonlight so I can play any Windows game from Linux ... Sunshine on the Windows side occasionally needs upgraded and/or something needs fixed so Moonlight itself wasn't enough).

Anyways, I needed to fix something one day, Moonlight wasn't working and TeamViewer locked me out for "commercial use" ... I ended up just upgrading the Windows computer from 11 Home to 11 Pro and configuring RDP (Remmina is the client I use on the Linux side).

It works way better, Moonlight for most things and RDP (built into the operating system) for when something breaks.

For anything where TeamViewer locking you out is a high risk of disruption, I wouldn't trust them to honor their non-commercial use commitment.