Lemmy.world Support

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Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket

You can also DM https://lemmy.world/u/lwreport or email report@lemmy.world (PGP Supported) if you need to reach our directly to the admin team.

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https://status.lemmy.world/

founded 1 year ago

MODERATORS

ruud@lemmy.world

MrKaplan@lemmy.world

jelloeater85@lemmy.world

lwadmin@lemmy.world

Serinus@lemmy.world

I lost access to lemmy.world (sh.itjust.works)

submitted 1 year ago by TheVillageGuy@sh.itjust.works to c/support@lemmy.world

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I cannot log in, I can change password, that lets me in briefly, for instance to read/answer messages but as soon as I try to open a community I'm logged out again. Someone asked me to help them moderate a community but I can't be of any help now.

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[–] PriorProject@lemmy.world 3 points 1 year ago (2 children)

How are you accessing lemmy.world? Via desktop browser? Try clearing your cache. Via mobile on Android, clear android's app data for your app. Also try an explicit logout to ensure your session is cleanly torn down on both sides.

[–] TheVillageGuy@lemmy.world 2 points 1 year ago

I'm in using microsoft Edge, probably the only browser I was sure had never seen you site and I am in. But that's a lot of browser to clear.. I am using firefox, chrome, opera, vivaldi, connect on android. I can now log in using android again. Let's try firefox

[–] TheVillageGuy@sh.itjust.works 2 points 1 year ago

I am now in after several attempts using firefox. I'm betting as soon as I go to a community I'm out again