this post was submitted on 27 Jul 2024
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I had an Acer laptop once. I had Ubuntu on it. I had problems with random crashing after a few minutes, I ran memtest, it took a few hours for a full test and came back with a whole slew of faults. I sent it to Acer under warranty and they told me that Linux was the problem and I should leave windows on it.
I called the "technical" support regarding this issue. And they said they'll only support Windows.
Making your entire hardware reliant on particular proprietary software like Windows is just stupid.
Never buying Acer again.
At this point, I don't even know which vendor to buy, when everybody is shit.
Tuxedo, Framework, Slimbook, System76, Starlabs are Linux-first vendors with an excellent track record.
3mdeb, Novacustom, Pine64
Minisforum is also said to work well.
I know and Framework is just mouth watering. And Chad76 created their own distro and DE.
it's just sad that they are not selling on my country.
Framework uses proprietary BIOS. They ditched coreboot, which is pretty bad.
Afaik they were also a lot behind on updates.
Any of these European or (even better) UK based..?
Yes. Tuxedo is German, Slimbook Spanish, Starlabs British, NovaCustom Dutch.... Framework is US/Taiwanese but sells within select EU countries and the UK. AFAIK S76 is US/Canada only.
Edit: most of these actually ship worldwide but won't collect VAT and probably won't honor warranty claims outside their territory.
Thank you!
Have a look at Starlabs. You can choose coreboot
reminder to myself to remove the ssd next time i need warranty repair
A 128 or 256 GB SSD or NVME drive costs £10 to £15 on eBay used. I would buy one and put Windows on it when sending back for warranty repair. OP should actually just do this for the BIOS update and then swap out the SSD back to the Linux one after.
Had something similar with ASUS…never again