apples_and_pears
@Dave Thank you. I agree with you 6% is a small percentage. The problem is Linux users don't mind swimming upstream. They dropped M$ (not acceptable in today's business climate of conform or die). They're vocal.
There are other solutions to the problem. Proton is aware of these complications, yet they persist in refusing to make a Linux client for Proton Drive. Worst, they won't say why. The Linux community is watching and searching for a solution...not silence.
@sunzu @neme @luc891 @kryllic One problem is that affected customers who walk away never to return are hidden on the bottom line by new customers that replace them. Businesses don't care about disatisfied customers, not when they have all the customers they can handle.
Think of lost business as collateral damage or cost of doing business. The share holders can't see the lost revenue so it isn't "lost revenue."
@reallyzen Relunctantly, I have to agree, but we only know one side of this story. Companies tend not to reveal reasoning in any detail when defending themselves. Sometimes they even deliberately mislead. As a result, it's not likely anyone will *know* how truthful any response would be - all we can do is ask the question.