I could not fetch a user manual because of protectionism, enshitification, and red tape.
The problems:
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The current right to repair laws obligate vendors to supply documentation. Yet many manufacturers are in walled gardens or deploy an access restricted website. If someone must compromise their privacy rights (data minimisation in particular) as a precondition to getting a manual, that’s effectively not a right but rather an exclusive privilege to repair.
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Some manufacturers operate under unknown short-lasting generic brands and support vanishes before the need for it even arises.
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There are several 3rd party enshitified middlemen pimping manuals that you cannot download unless you solve CAPTCHAs and disclose personal information. Then these shitty motherfuckers “optimise” search results so their booby-trapped manuals get higher search ranks than manufacturer websites.
So, new rules:
① The government shall form a public library for manuals. It shall comply with the Universal Declaration of Human Rights article 21, thus be open to ALL people without restrictions. It shall electronically publish all manuals it receives. If it receives a paper manual for which it has no electronic version, it shall scan it and make the electronic version available.
② Copyright protection is reduced in scope to exclude manuals. Manual creation is an obligation of producers of products and thus needs no incentive of copyright. Copyrights only serve as an obsticle to rights to repair.
③ Manufacturers shall send a copy of product manuals to the library established under rule ①, on paper or electronic. If an electronic manual includes or requires code execution (e.g. JavaScript) then it is not a document (it’s an application), thus a paper version must be supplied to the library regardless of whether an electronic version is submitted.
④ Gatekeepers who deploy web search services (Microsoft, Google) must ensure links to the library established under rule ① and manufacturer websites outrank 3rd party enshitified data-abusing manual suppliers. If the 3rd party manual supplier blocks archive.org from mirroring manuals, gatekeepers must de-index those 3rd parties entirely.
⑤ Manufacturers who restrict access to their own website must give an informative access refusal message. “403 Forbidden” is not informative. It must state why someone is blocked and give them options.
⑥ Manufactuers must respond to written requests for manuals even if it comes by postal mail and costs them postage. (As incentive to make their website functional)
⑦ The government shall establish a consumer protection agency that:
- Enforces these rules
- Collects metrics on failures to repair
- Publishes statistics on repair successes and failures by brand
Indeed they would not have made the cost and effort to ban BDS if it had no effect. From your link:
Irony hi-lighted. Especially Michigan.
I sometimes take into account this list of the worst of the worst pro-forced-birth states when deciding on regional boycotts:
pro-forced-birth¹ states
Regional boycotts are blunt, high-effort, and low effect. But if I need to break a tie between otherwise ethically similar market choices the regional boycotts come into play. For each of those states I look at the top 10-15 biggest corporations in those states and target them. That’s an old list though (pre-R/v/W overturn) and I think abortion law changed a bit after the overturn. But in any case maybe the intersection of pro-forced birth states with the anti-BDS states would be a relatively meaningful and managable to boycott. Result would be:
I probably need to update my pro-forced-birth list though. The end game is that revenue to businesses in that state feed state tax which then feeds the scumbag politicians there. So it’s a very round about way of indirectly defunding lousy policy makers.
¹ I say pro-forced-birth instead of pro-life for accuracy, because these states generally: oppose gun control, support death penalties, oppose welfare, oppose public healthcare, etc.. nothing about them is really pro-life.