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Do you need to have a "business" account, for services like electricity to a business? (aussie.zone)

submitted 6 months ago by trk@aussie.zone to c/brisbane@aussie.zone

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Our workshop electricity bill is constantly insane, despite relatively low consumption.

If I plug in our residential rates against our workshop usage, it would be at least 30% lower for the same consumption.

Is there an actual need for a "business" account at a business address? My understanding of business accounts is that they offer higher levels of support and a faster resolution time, but when poo has hit the fan (such as flooding) we're not restored any faster than the houses nearby anyway.

Seems bollocks to pay quite a bit extra as a business when the usage is comparable to a residential address.

This also applies to internet which is more expensive for a business account with no difference in SLA.

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[–] maniacalmanicmania@aussie.zone 5 points 6 months ago* (last edited 6 months ago)

Our office is on a residential internet plan. We miss out on some basics like a dedicated IP because of the ISP we're with. We also don't need services locked behind business plans (higher speeds, private intranet etc). It's a small office with not a lot going on.

I don't know about the other utils though.

[–] WaterWaiver@aussie.zone 5 points 6 months ago* (last edited 6 months ago)

Are they actually reading the meter or estimating?

I'm also curious what they're charging per kwh and monthly fee, if you're comfortable sharing. (Please don't upload a bill, that would allow us to find your NMI and then your address).

What is your "workshop"? Is it on the same block of land as a house, or in a commercial zone? I believe you can get it changed by calling your retailer (company who bills you for elec) but I don't know how hard it is to convince them.

This also applies to internet which is more expensive for a business account with no difference in SLA.

Lol NBN. Yeah same backhaul and lack of SLA.

Try switching to a new provider with a residential plan, see if anyone cares.