this post was submitted on 17 Apr 2024
11 points (100.0% liked)

Firefox

7 readers
20 users here now

The latest news and developments on Firefox and Mozilla, a global non-profit that strives to promote openness, innovation and opportunity on the web.

You can subscribe to this community from any Kbin or Lemmy instance:

Related

Rules

While we are not an official Mozilla community, we have adopted the Mozilla Community Participation Guidelines as far as it can be applied to a bin.

Rules

  1. Always be civil and respectful
    Don't be toxic, hostile, or a troll, especially towards Mozilla employees. This includes gratuitous use of profanity.

  2. Don't be a bigot
    No form of bigotry will be tolerated.

  3. Don't post security compromising suggestions
    If you do, include an obvious and clear warning.

  4. Don't post conspiracy theories
    Especially ones about nefarious intentions or funding. If you're concerned: Ask. Please don’t fuel conspiracy thinking here. Don’t try to spread FUD, especially against reliable privacy-enhancing software. Extraordinary claims require extraordinary evidence. Show credible sources.

  5. Don't accuse others of shilling
    Send honest concerns to the moderators and/or admins, and we will investigate.

  6. Do not remove your help posts after they receive replies
    Half the point of asking questions in a public sub is so that everyone can benefit from the answers—which is impossible if you go deleting everything behind yourself once you've gotten yours.

founded 1 year ago
MODERATORS
 

As title stated, this happened about a week ago. Automatic update fails every time, and I can't watch any streaming service due to Widevine Content Decryption never downloading.

Things I have tried:

Refreshing and resetting.

Reinstalling, then reinstalling after deleting every file and registry key associated with Mozilla or Firefox.

Unchecking DRM content and rechecking.

Removed all add ons and extensions, fresh install as stated above. To the point the installer didn't know it was installed before.

Added Firewall exceptions for inbound and outbound. Weird it wasn't listed, but this didn't fix it regardless.

Set full access to firefox.exe on security for my user name.

Made sure firefox was running as admin, even on my admin account.

I am not using or have any programs that are known to cause issues with Firefox or Widevine updates installed.

No other antivirus programs or firewall programs, just default windows programs.

My admin account is the only account on this machine. And only one install of Firefox is present.

At a loss and frustrated to the point of wanting to move to Chrome after 2 decades of using Firefox. shivers at the thought

top 1 comments
sorted by: hot top controversial new old
[–] Nawor3565@lemmy.blahaj.zone 2 points 7 months ago

I'm curious, what happens if you try using a "portable" version of FF? It should be completely self-contained, so if it works, you would know it's probably some weird remnants left over from an old installation messing with things.