Hey friend, sorry for your issue. Today was a crazy day, many people desperate, panic selling. Amazingly, only 40% were panic selling, and around 60% were actually buying Monero. In any case, the turmoil was enough that many users experienced delays. In case your issue is still not solved, please contact us on Telegram (TrocadorSupportBot) or on our matrix channel (https://matrix.to/#/#Trocador.app:matrix.org) and our support team will help you out.
this post was submitted on 06 Feb 2024
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Monero
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This is the lemmy community of Monero (XMR), a secure, private, untraceable currency that is open-source and freely available to all.
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I am one of the buyers. I am trying to give the exchange a chance to refund me, but if that does not work, I will contact you guys.
tortoise, meet hare
Lol, right