“Monsterbank” is the word of the year in German-speaking Switzerland, followed by “Chatbot” and “Ghosting”, the Zurich University of Applied Sciences (ZHAW) announced on Tuesday.
Monsterbank came top because the relief following the merger of UBS and Credit Suisse was immediately followed by fears that the newly created giant bank could harbour even more risks.
The university justifies second place for Chatbot by pointing out that voice robots, which work with artificial intelligence and natural language processing, have caused a furore this year. They have become part of our everyday lives.
Finally, third-placed Ghosting appears to be spreading from interpersonal relationships to other areas of life, according to the ZHAW. For example, the term is now also used when job applicants no longer get in touch. ...