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Aqara Devices' ZigBee Keeps Dropping. Any Tips? (lemmy.ml)

submitted 1 year ago by guttermonk@lemmy.ml to c/homeassistant@lemmy.ml

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I have an Aqara water leak sensor in my kitchen and weather sensor in my living room. I added them to the ZigBee network while they were in their permanent locations - heard that should help them stay connected. For some reason they keep becoming "unavailable" in Homeassistant. I've readded them four times now.

I have other ZigBee devices from other brands and haven't had any issues with them dropping. My ZigBee dongle is a Sonoff. I've never connected the Aqara devices to any Aqara app, and was also wondering if these get firmware updates. Any ideas why these two Aqara devices keep dropping?

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[–] comradegreetingcard@lemmy.ml 2 points 1 year ago (1 children)

Is your Sonoff dongle plugged directly into your HA server? I found that adding a short extension cable usually cleared up interference.

For what it's worth, I have a sky connect dongle and the Aqara water sensors. Haven't had an issue.

[–] guttermonk@lemmy.ml 2 points 1 year ago (1 children)

It is plugged directly into my HA server. I'll try adding an extension cable, since i haven't tried that yet. But if it's a matter of reception, it seems odd that it's isolated to the Aqara devices.

Thank you for the suggestion. I appreciate the tip.

[–] corona@social.kendoo.eu 1 points 10 months ago

@guttermonk @comradegreetingcard bought an Aeotec Range Extender Zi | Zigbee Repeater - fixed the problem of range of xiaomi/aqara sensors for me