this post was submitted on 15 Jun 2023
615 points (100.0% liked)

Beehaw Support

2797 readers
29 users here now

Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

A brief FAQ for lurkers and new users can be found here.

Our September 2024 financial update is here.

For a refresher on our philosophy, see also What is Beehaw?, The spirit of the rules, and Beehaw is a Community


This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.


if you can see this, it's up  

founded 2 years ago
MODERATORS
 

hey folks, we'll be quick and to the point with this one:

we have made the decision to defederate from lemmy.world and sh.itjust.works. we recognize this is hugely inconvenient for a wide variety of reasons, but we think this is a decision we need to take immediately. the remainder of the post details our thoughts and decision-making on why this is necessary.

we have been concerned with how sustainable the explosion of new users on Lemmy is--particularly with federation in mind--basically since it began. i have already related how difficult dealing with the explosion has been just constrained to this instance for us four Admins, and increasingly we're being confronted with external vectors we have to deal with that have further stressed our capabilities (elaborated on below).

an unfortunate reality we've also found is we just don't have the tools or the time here to parse out all the good from all the bad. all we have is a nuke and some pretty rudimentary mod powers that don't scale well. we have a list of improvements we'd like to see both on the moderation side of Lemmy and federation if at all possible--but we're unanimous in the belief that we can't wait on what we want to be developed here. separately, we want to do this now, while the band-aid can be ripped off with substantially less pain.

aside from/complementary to what's mentioned above, our reason for defederating, by and large, boils down to:

  • these two instances' open registration policy, which is extremely problematic for us given how federation works and how trivial it makes trolling, harassment, and other undesirable behavior;
  • the disproportionate number of moderator actions we take against users of these two instances, and the general amount of time we have to dedicate to bad actors on those two instances;
  • our need to preserve not only a moderated community but a vibe and general feeling this is actually a safe space for our users to participate in;
  • and the reality that fulfilling our ethos is simply not possible when we not only have to account for our own users but have to account for literally tens of thousands of new, completely unvetted users, some of whom explicitly see spaces like this as desirable to troll and disrupt and others of whom simply don't care about what our instance stands for

as Gaywallet puts it, in our discussion of whether to do this:

There's a lot of soft moderating that happens, where people step in to diffuse tense situations. But it's not just that, there's a vibe that comes along with it. Most people need a lot of trust and support to open up, and it's really hard to trust and support who's around you when there are bad actors. People shut themselves off in various ways when there's more hostility around them. They'll even shut themselves off when there's fake nice behavior around. There's a lot of nuance in modding a community like this and it's not just where we take moderator actions- sometimes people need to step in to diffuse, to negotiate, to help people grow. This only works when everyone is on the same page about our ethos and right now we can't even assess that for people who aren't from our instance, so we're walking a tightrope by trying to give everyone the benefit of the doubt. That isn't sustainable forever and especially not in the face of massive growth on such a short timeframe.

Explicitly safe spaces in real life typically aren't open to having strangers walk in off the street, even if they have a bouncer to throw problematic people out. A single negative interaction might require a lot of energy to undo.

and, to reiterate: we understand that a lot of people legitimately and fairly use these instances, and this is going to be painful while it's in effect. but we hope you can understand why we're doing this. our words, when we talk about building something better here, are not idle platitudes, and we are not out to build a space that grows at any cost. we want a better space, and we think this is necessary to do that right now. if you disagree we understand that, but we hope you can if nothing else come away with the understanding it was an informed decision.

this is also not a permanent judgement (or a moral one on the part of either community's owner, i should add--we just have differing interests here and that's fine). in the future as tools develop, cultures settle, attitudes and interest change, and the wave of newcomers settles down, we'll reassess whether we feel capable of refederating with these communities.

thanks for using our site folks.

(page 6) 50 comments
sorted by: hot top controversial new old
[–] Hedup@lemm.ee 11 points 1 year ago (2 children)

I support this, even if I'm not currently part of beehive. I think this is exactly the scenario fediverse is meant for.

I just wonder, if I will still be able to get beehive communities in my feed. What does defederating actually do? Even if I am not able to post and comment in beehive communities, I'd still like to read them.

load more comments (2 replies)
[–] tasbir49@lemmy.ml 11 points 1 year ago* (last edited 1 year ago) (2 children)

Hmm

If the issue is mainly moderation tools then here's what I think would be a good way to mitigate bad actors while making the experience seamless for the end user, promotes growth, and doesn't kneecap the fediverse.

  1. Make it so that one can block users from one instance from commenting or posting on an instance. (The users on the former should be notified of this). This way the latter instance is safe and curated.

  2. Add a way to vet users from other instances so that they can participate in the community without having to make a new account. This way, users of good character on other instances can participate in this one without having to make another account. The vetting process can be manual or automated based on factors like account age, if they have an email, etc.

  3. Allow users to block instances entirely. This allows users themselves to have control over what they see.

I don't have much system architect experience but I'll attempt to make a more comprehensive document that takes into account the variety use cases needed in this system after work.

load more comments (2 replies)
[–] SenorBolsa@beehaw.org 11 points 1 year ago

This feels like the right move, at least for now. Ideally there would be a nicer more seamless way to solve the issue but that's not the situation right now.

[–] MJPsycs@beehaw.org 11 points 1 year ago (5 children)

This was actually my fear when it came to a federated Reddit, I was wondering what was stopping admins from defederating with any instance for any reason, and what would happen when they did. It seemed like communities would become centralised on a few instances, which seemed against the point of a federated internet.

I've since started thinking of this site more as a forum, where you can also access other forums from. And suddenly it clicked as to why I would use this site. And I think Lemmy being hailed as a Reddit replacement has actually done a disservice to its potential.

I do think, however, that there needs to be discussions as a community about what we do and don't want here, and I think the most important one is about what communities we want and how we want to handle them. I don't believe that I was subscribed to any communities on these instances, but I'm sure that there probably would have been some that I would have enjoyed.

load more comments (5 replies)
[–] original_ish_name@latte.isnot.coffee 11 points 1 year ago (18 children)

these two instances’ open registration policy, which is extremely problematic for us given how federation works and how trivial it makes trolling, harassment, and other undesirable behavior;

I'm on an instance that has open registration and I haven't seen any "trolling, harassment, and other undesirable behavior;"

the disproportionate number of moderator actions we take against users of these two instances, and the general amount of time we have to dedicate to bad actors on those two instances;

Sounds like confirmation bias. Can I see actual statistics?

our need to preserve not only a moderated community but a vibe and general feeling this is actually a safe space for our users to participate in;

"safe space" is ambiguous, what are your requirements for a "safe space"

and the reality that fulfilling our ethos is simply not possible when we not only have to account for our own users but have to account for literally tens of thousands of new, completely unvetted users, some of whom explicitly see spaces like this as desirable to troll and disrupt

Sounds like confirmation bias. Can I see actual statistics?

and others of whom simply don’t care about what our instance stands for

Your instance stands for censorship

load more comments (18 replies)
[–] EcstaticHumility@lemmy.one 11 points 1 year ago

You guys outlined good enough reasons for your decision. I hope this will make things easier to work with.

[–] redsky@kbin.social 10 points 1 year ago

It's important to start well. We're building a foundation for the future here. Positive convo's and meaningful moderation go hand in hand. I appreciate it.

[–] krogers@beehaw.org 10 points 1 year ago

Given the stated goals for this community and the tools that are currently available, this seems a reasonable approach. I do hope the need ends up being only temporary, but I think it is more important to preserve the core essence of what you are trying to build than allow it to fail due to outside problems.

[–] Dee_Imaginarium@beehaw.org 10 points 1 year ago (1 children)

Oh wow, totally get it though yeah it kinda sucks because there's some great communities there already. But, hopefully we can refederate in the future when the dust clears. REALLY glad I was able to get my Beehaw account set up just earlier today though lol

load more comments (1 replies)
[–] andyMFK@beehaw.org 10 points 1 year ago (1 children)

I can totally respect that this was a lovely, safe and small community before the reddit influx, and you want to keep it that way. I'm a new reddit refugee and I signed up here because i love the ethos, but ultimately I've made an alt over at lemmy.world so i can view all the content they produce on my main feed.

Not sure where my home will be, or what i'm looking to get out of lemmy, but weather I end up back here or not, I appreciate all beehaw has done to introduce me to lemmy and the lovely interactions i've had here already

load more comments (1 replies)
[–] s3npai@lemmy.one 10 points 1 year ago

You guys rock, and I absolutely love the heart and should you are putting into it. Thank you for your time and effort to give us all an amazing, caring environment!!!

[–] HeapOfDogs@beehaw.org 10 points 1 year ago

Keep up the good work. Situations like this are complex and messy and sometimes you do what needs doin.

[–] spicemouse@beehaw.org 10 points 1 year ago (1 children)

Sad to hear, especially at this time of growth. Obviously Beehaw can decide their own path, but for me the values Beehaw stands for have to go hand in hand with federation. Without federation it looses the draw for me. I'll be over on lemmy.world while this sorts itself out.

load more comments (1 replies)
[–] Thorned_Rose@beehaw.org 10 points 1 year ago (3 children)

Apologies, I'm still learning the ins and outs of the fediverse and I have Cognitive Impairment which makes learning harder - is this one or bi-directional? I have a Lemmy.world account as well so does that mean if I'm on lemmy.world, I won't be able to see Beehaw content? Or the other way around where I'm here and I won't be able to see lemmy.world and sh.itjust.works content? Or both?

load more comments (3 replies)
[–] marco@beehaw.org 10 points 1 year ago (1 children)

I have nothing intelligent to add (except signaling my support) and to remark that defederation and defenestration are incredibly close words.

load more comments (1 replies)
[–] DJDarren@beehaw.org 10 points 1 year ago* (last edited 1 year ago)

Personally, I'm not entirely sure where I stand on this, so it troubles me.

On the one hand, I understand the admins' need to bring trolling and bad faith content under control, and ultimately this instance is theirs to do with as they feel necessary. I'm a mod in a couple of the communities and have yet to see anything troubling, but that's not to say that we won't get inundated with fuckery from people who don't know how to behave.

However, this makes it very difficult to see Lemmy as a useful alternative to Reddit.

I'm subscribed to a number of communities from a range of instances, some of which have just been excised completely from my feed. ~~As~~ ~~I~~ ~~understand~~ ~~it,~~ ~~over~~ ~~on~~ ~~Mastodon,~~ ~~if~~ ~~the~~ ~~admin~~ ~~of~~ ~~the~~ ~~instance~~ ~~I~~ ~~use~~ ~~chose~~ ~~to~~ ~~defederate~~ ~~from~~ ~~a~~ ~~server~~ ~~where~~ ~~some~~ ~~of~~ ~~my~~ ~~follows~~ ~~are,~~ ~~I'll~~ ~~still~~ ~~see~~ ~~those~~ ~~follows,~~ ~~but~~ ~~general~~ ~~content~~ ~~from~~ ~~the~~ ~~instance~~ ~~won't~~ ~~make~~ ~~it~~ ~~through~~ ~~the~~ ~~net.~~ ~~And~~ ~~that's~~ ~~ok.~~

Yeah, I'm wrong on that. I confused instance limitation with defederation.

There doesn't appear to be such nuance here on Lemmy; it's all or nothing. And this could lead to Beehaw becoming a limited, silo'd forum.

But ultimately, this feels mostly like it's a problem for the admins of lemmy.world and sh.itjust.works to address in being more responsible instance runners, and Beehaw is the server that put up with their shit less than the others.

So when all's said and done, I support the admins' decision, but it's not without hesitation.

[–] SindriDeLaMancha@beehaw.org 10 points 1 year ago (3 children)

"we have a list of improvements we’d like to see both on the moderation side of Lemmy and federation if at all possible" so out of curiosity whats on that list

load more comments (3 replies)
[–] TooLikeTheNope@beehaw.org 10 points 1 year ago

Hope it'll turn to be right decision.

As many pointed out already feeling severed away from part of the network because of an arbitrary decision of someone else surely is going to impact on the sense of agency of that the end users here might be looking for, especially considering that many are refugees from a network where indeed someone just have took a decision for all of them which they didn't like.
So in this sense I hope the admin are taking this hard decision having well pondered the outcome. Sure it will shield from some users of some other instance, but that is also going to segregate us. And more important where will it stop? What if tomorrow there is another big instance with open registration policy where some users post something toxic here on beehaw, will that whole instance be severed too from us because of few bad apples? And where does it stops?

With this I want to say that I hope that this is a temporary decision, I hope that in the short future there will be a more granular way to ban toxic users, or ban all the users from a specific toxic community for instance, but which is not just banning the entire instance where the account of a bad apple is stored.

I know banning on a per-person basis is probably unmanageable with the current mod force, but I hope that the increasing usage of Lemmy will add features to it and also will make naturally sprout all those user made 3rd party tools which made reddit what is... was until few days ago.

Good luck and good work everyone

load more comments
view more: ‹ prev next ›