this post was submitted on 15 Jun 2023
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Beehaw Support

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Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

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if you can see this, it's up  

founded 2 years ago
MODERATORS
 

hey folks, we'll be quick and to the point with this one:

we have made the decision to defederate from lemmy.world and sh.itjust.works. we recognize this is hugely inconvenient for a wide variety of reasons, but we think this is a decision we need to take immediately. the remainder of the post details our thoughts and decision-making on why this is necessary.

we have been concerned with how sustainable the explosion of new users on Lemmy is--particularly with federation in mind--basically since it began. i have already related how difficult dealing with the explosion has been just constrained to this instance for us four Admins, and increasingly we're being confronted with external vectors we have to deal with that have further stressed our capabilities (elaborated on below).

an unfortunate reality we've also found is we just don't have the tools or the time here to parse out all the good from all the bad. all we have is a nuke and some pretty rudimentary mod powers that don't scale well. we have a list of improvements we'd like to see both on the moderation side of Lemmy and federation if at all possible--but we're unanimous in the belief that we can't wait on what we want to be developed here. separately, we want to do this now, while the band-aid can be ripped off with substantially less pain.

aside from/complementary to what's mentioned above, our reason for defederating, by and large, boils down to:

  • these two instances' open registration policy, which is extremely problematic for us given how federation works and how trivial it makes trolling, harassment, and other undesirable behavior;
  • the disproportionate number of moderator actions we take against users of these two instances, and the general amount of time we have to dedicate to bad actors on those two instances;
  • our need to preserve not only a moderated community but a vibe and general feeling this is actually a safe space for our users to participate in;
  • and the reality that fulfilling our ethos is simply not possible when we not only have to account for our own users but have to account for literally tens of thousands of new, completely unvetted users, some of whom explicitly see spaces like this as desirable to troll and disrupt and others of whom simply don't care about what our instance stands for

as Gaywallet puts it, in our discussion of whether to do this:

There's a lot of soft moderating that happens, where people step in to diffuse tense situations. But it's not just that, there's a vibe that comes along with it. Most people need a lot of trust and support to open up, and it's really hard to trust and support who's around you when there are bad actors. People shut themselves off in various ways when there's more hostility around them. They'll even shut themselves off when there's fake nice behavior around. There's a lot of nuance in modding a community like this and it's not just where we take moderator actions- sometimes people need to step in to diffuse, to negotiate, to help people grow. This only works when everyone is on the same page about our ethos and right now we can't even assess that for people who aren't from our instance, so we're walking a tightrope by trying to give everyone the benefit of the doubt. That isn't sustainable forever and especially not in the face of massive growth on such a short timeframe.

Explicitly safe spaces in real life typically aren't open to having strangers walk in off the street, even if they have a bouncer to throw problematic people out. A single negative interaction might require a lot of energy to undo.

and, to reiterate: we understand that a lot of people legitimately and fairly use these instances, and this is going to be painful while it's in effect. but we hope you can understand why we're doing this. our words, when we talk about building something better here, are not idle platitudes, and we are not out to build a space that grows at any cost. we want a better space, and we think this is necessary to do that right now. if you disagree we understand that, but we hope you can if nothing else come away with the understanding it was an informed decision.

this is also not a permanent judgement (or a moral one on the part of either community's owner, i should add--we just have differing interests here and that's fine). in the future as tools develop, cultures settle, attitudes and interest change, and the wave of newcomers settles down, we'll reassess whether we feel capable of refederating with these communities.

thanks for using our site folks.

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[–] mananevergone@beehaw.org 7 points 1 year ago

Woohoo for Beehaw being the best! I love this place more already.

[–] Nilesse@beehaw.org 7 points 1 year ago

While I won't deny this is a bit disappointing because the ADHD community on lemmy.world seemed to be a decent one, I understand that this decision is you doing the best work you can with the tools you have. Let's hope that the Lemmy codebase can expand to allow for finer granularity.

[–] arkcom@kbin.social 6 points 1 year ago (3 children)

I wonder if the type of community you're trying to build wouldn't be easier with a more traditional forum software like discourse. The infrastructure and moderation tools there have had much longer to mature.

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[–] Pizza@feddit.uk 6 points 1 year ago (2 children)

I have had some questions that I can't seem to get answered over on world regarding moderation of the 'false'/shell/local beehaw communities left behind.

Idk if anyone here will know, but background essentially is that while the beehaw communities are not live and posts from beehaw/federated instances are not visible, to a world user the community itself appears as normal (albeit with low engagement) and can be posted/commented in as normal with no indication the community is no longer moderated by beehaw mods.

So how does moderation work in this regard? For example is the LGBTQ+@beehaw community now completely unmoderated for world users? Who does user reports made in those communities go to now, as world never had moderators for those communities?

I'm concerned that unless world mutually defederates, there is essentially moderation-free pockets that are rife for trolls to overtake. Then because of the lack of UI indicators that the communities are not the real version can put unsuspecting world users to being exposed to harm under the beehaw banner, which will give the false impression that beehaw allow this behaviour. Can someone help explain how the moderation works in these circumstances?

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[–] Fluffybirb@beehaw.org 6 points 1 year ago (2 children)

Thank you for letting us know! I understand that it's a difficult and nuanced decision to have to make. For what it's worth, I really appreciate this call. Most of the reason I chose beehaw was to have a safe place where I felt able to open up more and actually participate in a community without fear of hostile or aggressive interactions, and having bad actors infiltrate would probably have sent me back into my online shell again.

I know not everyone will be able to understand fully, but especially if you're neurospicy and have difficulty regulating emotion, rock-bottom self esteem, executive functioning issues, etc. it is exponentially harder to deal with, process and compartmentalise (if possible at all) negative experiences online. I know for myself I need space and time to be able to build up resilience and internal processes to handle it, and bring thrown in the deep end is more destructive than helpful (I'm 36 and had it tried on me multiple times with people using the 'cruel to be kind' approach. All it does is dismantle what little self esteem I scrape together).

Tl;DR, thank you for making this decision and keeping beehaw a safe place to be until you get the tools and resources you need to open up again. 🥰 I know that if I do want to go and check out the other instances, I can just make a new account over there and still have my cosy place here to retreat to if needed for wholesome discussions. <3

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[–] luciole@beehaw.org 6 points 1 year ago

Thanks. I don't see the need for federating with everything under the sun. Screw the trolls.

[–] Clbull@beehaw.org 6 points 1 year ago

Completely understand why you're doing this. I think you want this place to be more like an alternative to Tildes that doesn't descend into rampant shitposting, and that's completely understandable.

It's a good thing I made an account on lemmy.world too, so I won't fully miss out on the fediverse at large. Only reason I did was because I originally thought my app to join Beehaw was rejected (in actuality, I just didn't get the sign-up email, couldn't be arsed to check my spam folder and didn't even try to login for a month.)

[–] Holdmydrpepper@beehaw.org 6 points 1 year ago

Hey Beehaw Mods,

Thanks for standing up to the rules that were set in place before the influx of users like myself that have recently joined. Morals and ethics do have dilemmas when upholding them, and I can certainly understand the frustrations, what-ifs, and anxiety that might be going through your conversations about deciding to defederate, if/when to (re)federate(?) with those specific instances or new instances in the future. Beehaw was my first experience with this type of communication outside of Reddit, and I believe yall have made the correct choice given the ungranulated mod tools that are currently available.

I personally don't know if these groups could prepare of an influx until it immediately happened. So there's probably tons of new issues to tackle. Thanks for taking the time to address them so your previous community members and new users like me can enjoy this experience.

The observational, although anecdotal, subjectivity from reading other's posts is that of frustration, and probably confusion over federation and defederation. There are so many new people, including myself, that have or have not read up on what those terms mean. Yall and many in this community have made multiple efforts to explain what those terms mean, as well as the benefits and consequences of them. We should do our due-diligence to understand what we're registering for when we provide a website with a username, email, and create a password.

Thanks for standing by your decision and supporting the previous rules that were provided well before we arrived. Coming from a long-term RiF user, it is refreshing seeing this site provide proof in the pudding. This isn't the same as reddit (or what was reddit to me - RiF), and people need to understand that. I prefer apps as I use my laptop for work and study, so the Jerboa app has made operating with federation/defederation actually pretty easy to work with.

Yee Haw for Beehaw? Thanks again. I don't know if yall needed to read this, but you're doing a pretty good job and it's actually quite impressive given the current climate.

[–] xlsigned@feddit.de 6 points 1 year ago (8 children)

I thought Admins could ban (and purge) misbehaving single users from their site/instance instead of banning all users of an instance by defederating from it? https://join-lemmy.org/docs/en/users/04-moderation.html

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[–] MavTheHack@lemmy.fmhy.ml 6 points 1 year ago (19 children)

This seems like a bad decision honestly. If lemmy is to have any chance of replacing reddit open registration has to be the standard

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[–] mnglw@beehaw.org 6 points 1 year ago (4 children)

Is there a place I can see what beehaw defederated from? So I can be informed of what communities I can't reach

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[–] Ginkko117@beehaw.org 6 points 1 year ago

Thanks for accepting a lot of new folks in the first place. Decision and reasons for it are completely understandable. You have every right to maintain your instance the way you see reasonable (as long as you're transparent with people in what/why are you doing). It would be great to have this instance as a "safer" zone for the ones not willing to venture into wildlands :) Best of luck and thanks again!

[–] ppptan@kbin.social 6 points 1 year ago (3 children)
[–] lixus98@kbin.social 7 points 1 year ago (13 children)

Do you see a lot of spam or trolling coming from kbin.social?

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[–] fancypants@beehaw.org 6 points 1 year ago (7 children)

Does this mean that Beehaw users can't access other instances?

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[–] Inspectigator@beehaw.org 6 points 1 year ago

Y'all are great! I love the demonstration of commitment to retaining what makes this instance special. I'm happy to be a part of it, and fully support your decision. :)

[–] aski3252@beehaw.org 6 points 1 year ago

Completely understand your decision. I think a lot of instances see the huge increase of users and become too optimistic and worry too little about moderation. Once there are actual coordinated efforts to harm, I believe all communities will have at least some ways to vet users somewhat or deal with serious consequences.. I'm not familiar with law, but I suspect that depending on the region, there could be a lot of potential legal questions when bad actors decide to post illegal shit. This is already an issue with multi-million dollar companies, federated services run by "hobbyists" will have even more trouble dealing with issues.

[–] nlm@beehaw.org 6 points 1 year ago (4 children)

Oh, that's a big one.. have to say I'm surprised, but then again I hadn't seen your workload from those servers.

I had almost guessed lemmy.ml would have gone first considering all the discussions that were going on about that instance a few days ago.

I can get behind it though given your explanation and I'm staying!

I might make an extra account as well to be able to check our what's going on over there as well but this place is worth preserving.

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[–] nihilx7E3@beehaw.org 6 points 1 year ago

I just wanted to say thanks to you guys for effectively running this site! as someone who managed to see some pretty bad posts/comments from these instances before they were removed i'm fully on board with this change.

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