Man people are judgy as hell. I like to think that I'd notice and stop too, but at 11pm, tired in the middle of nowhere with no street lights? How many of us know 100% that we would have stopped in time? It's understandable how this happened.
After an entire decade of directing people to drive off a goddamn bridge, Google should apologize to the family and settle. It's shameful. Get a better update team if you're going to provide a mapping service.