I've never been mailed a bill and I don't have a balance with them. At the end of the month, they charge my card for my tolls.
this post was submitted on 23 Aug 2023
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I have my account setup to auto-deduct if I get lower then $10, refreshing an extra $100. I don't have any sticker - just the plate, make, and model in my account. Since setting this up years ago I have not had any issues.
Might have to reach out to their help team to figure out wtf is going on?