this post was submitted on 20 Aug 2023
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Activation/Forgot password emails (lemmy.world)
submitted 1 year ago by Rand0mA@lemmy.world to c/main@sh.itjust.works
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So I've a few friends signing up to this instance and neither receive any emails. Managed to get activated but the password isn't working. since last night there's no sign of a forgotten password email. Have checked spam folder.

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[–] can@sh.itjust.works 3 points 1 year ago

Have you mentioned this in the matrix chat or DM'd @thedude@sh.itjust.works?

[–] TheDude@sh.itjust.works 3 points 1 year ago (2 children)

Hey all,

I have made some changes to how this instance sends email that should help with the email issues people have been experiencing. If anyone continues to have issues receiving emails please let me know

Thank you

[–] Buddahriffic@lemmy.world 2 points 1 year ago (1 children)

I tried signing up on this instance earlier today to have an alternative when world gets it's daily stops working, but I never received the email. Same user name if you want to look it up on your end.

[–] TheDude@sh.itjust.works 3 points 1 year ago (1 children)

@Buddahriffic@lemmy.world Please send me a DM with the username and email address used to sign up and I'll manually verify your account.

[–] OverfedRaccoon@lemm.ee 1 points 1 year ago* (last edited 1 year ago)

I actually came here to make a post and saw this one. I signed up maybe a week or two ago at this point (I don't remember the exact day now). I went to sign in to start using the account this morning on Jerboa and was hit with a "please verify account" message (nothing on web). I thought I was tripping, but I don't recall seeing an email - and if I did, it's long gone now. How would I go about verifying? Same username as this, but on your instance. Thanks!

EDIT: Sent DM per followup comments on the thread.