I'm guessing the packet we send for this device is either supposed to contain the custom mouse settings or puts it into a mode where it overrides not just the RGB but the other settings as well. I'm not personally familiar with this mouse or the controller it uses so I'm not really sure. Did you have your buttons customized from their defaults in iCue or another program that remaps the buttons?
this post was submitted on 04 Oct 2024
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No they were never customized but I did previously use the mouse with iCue in this machine's past life as a windows PC