this post was submitted on 26 Aug 2024
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[–] esc27@lemmy.world 6 points 3 months ago (2 children)

I'm still hoping for good customer support AI. If I'm going to be connected to someone who barely speaks English and is required to follow a prewritten script, or worse plays prerecorded messages to fake being fluent, I might as well talk to an AI, especially if it means shorter hold times.

AI is a bad replacement for good customer service, but it could be an improvement over bad customer service.

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[–] Farmfixit@lemmy.world 6 points 3 months ago

Ai search is cool though

[–] Binzy_Boi@piefed.social 6 points 3 months ago (4 children)

Funny seeing this around now.

Was looking into trying to find an AI to make stories from images, since I have to deal with the unfortunate reality that for a fandom I like, just about all the fanfic is unbelievably badly written to the point that an AI does a better job making interesting stories. I know they exist, just a question of where the ones that work are.

Simple ask you'd think wanting to find shit that generates stories from images. Search engines hardly helped, so it was like, fine, I'll ask an AI about AI. Surely it'll help me find the tool I need, right?

Somehow the results it gave me were worse than the search engine itself.

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[–] ccunning@lemmy.world 5 points 3 months ago (1 children)

Mine’s really good at IDing Dicots…

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[–] tobogganablaze@lemmus.org 5 points 3 months ago (4 children)

Not so sure what is so cool about "regularly wrong and dangerous".

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[–] Uncle_Abbie@lemmy.today 5 points 3 months ago

I got my first AI telemarketer, and that sucked.

I realized pretty quickly that it wasn't a real person, but my elderly neighbor didn't. She told me how bad she felt just hanging up on this "person," but she just couldn't get them off the line. (I told her I had the same experience, and I'll warn her about AI Robots at a different time- I didn't want to make her feel foolish.)

[–] blady_blah@lemmy.world 5 points 3 months ago (9 children)

I am totally looking forward to AI customer support. The current model of a person reading a scripted response is painful and fucking awful and only rarely leads to a good resolution. I would LOVE an AI support where I could just describe the problem and it gives me answers and it only asks relevant follow up questions. I can't wait.

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[–] Sam_Bass@lemmy.world 4 points 3 months ago (1 children)

AI is what we make it. That being said, there has not been a proper filtering of input for AIs learning pool. Shotgun approach may be easiest and fastest but is not bestest

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[–] possiblylinux127@lemmy.zip 3 points 3 months ago

That plant is totally cool to eat. It doesn't matter that it is a mushroom.

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