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Lemmy web UI falsely reports “incorrect login credentials” (yikes!) (self.bugs)

submitted 3 months ago* (last edited 3 months ago) by activistPnk to c/bugs@sopuli.xyz

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There are some very slow nodes (like Beehaw) where the server is apparently so overworked it cannot render a login form most of the time. The browser times out waiting. In the rare moments that there is a login opportunity, about ½ the time the login fails with a 2 second popup saying “incorrect login credentials”.

It’s quite terrible because obviously users would assume their account has been deleted

because that’s how most online services work. Admins do not generally give warnings or say why an account is deleted. They just hit the delete button. Like Marvin in Office Space who was not told he was laid off.. they just “fixed the payroll glitch”. This is generally how communication works on communication platforms.. admins just pull the plug.

So because of how people learn that their account is deleted, users cannot distinguish a purposeful account removal from a faulty server. If you have a Beehaw account and you are told “incorrect login credentials”, don’t believe it. Keep trying. Eventually you’ll get in.

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[–] teft@lemmy.world 3 points 3 months ago (1 children)

If i saw incorrect login credentials I’d assume my password expired or was changed, not that my account was deleted. Why would you assume your account was deleted?

[–] activistPnk -2 points 3 months ago* (last edited 3 months ago)

I manage my own creds, which are not shared. So I would know if I changed my password.

Expiry does not lead to login denial. When a password expires the 1st login after expiry would be successful and followed by a forced password change.