this post was submitted on 02 Jun 2024
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All ROG ALLY devices will now have the 2-year warranty. (x.com)
submitted 5 months ago by nanoUFO@sh.itjust.works to c/games@sh.itjust.works
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[–] The_Hideous_Orgalorg@sh.itjust.works 24 points 5 months ago

Asus support is next to worthless at this point anyway.

[–] Fubarberry@sopuli.xyz 15 points 5 months ago

That's only a useful change if their warranty support was actually helpful to begin with. Now you get two years of them trying to bait people into unnecessary out-of-warranty repairs.

[–] Shyfer@ttrpg.network 2 points 5 months ago (1 children)

What happened to cause this improvement?

[–] sugar_in_your_tea@sh.itjust.works 7 points 5 months ago (1 children)

Probably the negative press from their warranty process sucking. Check out the Gamers Nexus video about it, and I'm sure there are plenty of other sources as well.

[–] Shyfer@ttrpg.network 2 points 5 months ago

Haha totally just realized these are the same guys. I saw that video on Lemmy recently. I'm glad to see it helped! Now they have to actually improve their warranty support process...