Me: my camera only works for one photo, then doesn't work again until I reboot it. Then it again works only for one photo, then it gives the error "camera [number] is locked" (screenshot)

Support: that sounds like a fault. Could you reboot your phone and tell me what happens?

Me: ok. ... Right I'm back. Just like for all the ten photos I took before contacting you, it worked for one photo then that same error. That makes eleven times I rebooted my phone today.

[–] lone_faerie@lemmy.blahaj.zone 4 points 4 months ago (1 children)

The worst for me was with the Nexus 6P, the last phone before they rebranded to Pixel. There was a known issue with the battery, where it would die when the phone said it was at like 50%. I jumped through all their troubleshooting hoops when it was obviously a hardware issue. They eventually agreed to send out a replacement and I was assured it wouldn't have the issue. Lo and behold, it did the exact same thing as soon as I got it. I went through all the trouble shooting again and they sent ANOTHER replacement that still had the issue. I was so fed up and just kept requesting to talk to someone higher up and they eventually just sent me a Pixel 1 to shut me up.

[–] IMongoose@lemmy.world 5 points 4 months ago

They sent out so many Pixel 1s for that. Same exact thing happened to me.