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SquareSpace dropping the ball. (lemmy.ca)

submitted 9 months ago* (last edited 9 months ago) by Darkassassin07@lemmy.ca to c/selfhosted@lemmy.world

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After almost a year of repeated emails stating the transition from Google Domains will have no effect on customers, no action is required; I just got this email:

Update Dynamic DNS records Hi there, As previously communicated, Squarespace has purchased all domain name registrations and related customer accounts from Google Domains. Customers are in the process of being moved to Squarespace Domains, but before we migrate your domain [redacted] we wanted to inform you that a feature you use, Dynamic DNS (DDNS), will not be supported by Squarespace.

So apparently SquareSpace will be entirely useless to me and I've got "as soon as 30 days" to move.

Got any suggestions for good registrars to migrate to?

(it's a .pw domain if that matters)

/edit. I'm a moron.

I already use cloudflare as my name server, Google/SquareSpace only handles the registration.

I'll be fine. Thanks for the help everyone!

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[–] foggy@lemmy.world 15 points 9 months ago (4 children)

Name cheap has always been my favorite registrar to work with.

Great service, responsive support, normal prices. 🤷‍♂️

It's not hard to not piss off your clients in their industry but somehow GoDaddy and BlueHost tend to rank high on everyone's shit list.

[–] tun@lemm.ee 2 points 4 months ago (1 children)

Bluehost is a shit company. They will make changes to your domain record and make everything broken.

My MX records were removed when I did not extend one of the hosting with them.

[–] foggy@lemmy.world 2 points 4 months ago* (last edited 4 months ago) (1 children)

Don't get me started 😂

I worked for a company that had over 300 clients with sites with them. They don't give a fuck. We literally moved over 300 accounts to another provider over their shit support/sales teams. Domain, hosting everything.

They. Don't. Care.

They took down services by trying things that aren't possible on their platform (DMARC for subdomain). Totally unacceptable. How tf do they not know that they can't accommodate my request without damaging my infrastructure?! Other providers can do DMARC for subdimains?!? WTF?!?!

If they're your provider and you're in trouble, contact Newfold Digital support first. That's their parents company. They tend to route you better than Bluehost does. Shit Bluehost chat support has been broken for like 3 months lmao.

[–] tun@lemm.ee 1 points 4 months ago

Thanks for the tip.

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